Privacy Policy

Effective date: January 1, 2026

This Privacy Policy describes how Reedley Deck & Fence ("we," "us," or "our"), located at 636 E Jefferson Ave, Reedley, CA 93654, collects, uses, and protects information gathered through reedleydeckandfence.com (the "Site") and through direct communications with us.

Questions about this policy? Contact us at hi@reedleydeckandfence.com.

1. Information We Collect

We collect information you provide directly to us. This includes:

• Contact form submissions - name, phone number, email address, and any message or project description you include.
• Phone and email inquiries - contact information you share when you call or email us directly.

We also collect certain information automatically when you visit the Site:

• Usage data - pages visited, time spent on pages, and how you navigated to the Site (e.g., from a search engine or a link).
• Device data - browser type, operating system, and general geographic location based on IP address.
• Cookies - small files placed on your device to help the Site function and to understand traffic patterns. See Section 5 for more detail.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule estimates or appointments.
• Communicate with you about your project, including follow-ups and updates.
• Improve the content and functionality of the Site.
• Understand how visitors find and use the Site so we can serve them better.
• Comply with any applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties. We do not use your contact information for unsolicited marketing.

3. How We Share Information

We share your information only in the following limited circumstances:

• Service providers - we use third-party tools (such as our contact form platform and website analytics) that process data on our behalf. These providers are contractually required to handle your data securely and only as directed by us.
• Legal requirements - we may disclose information if required to do so by law, court order, or government authority.
• Business transfers - if Reedley Deck & Fence is sold or transferred, your information may be part of that transaction. You will be notified via the Site or by email if this occurs.

4. Data Retention

We keep your personal information for as long as it is reasonably necessary to fulfill the purpose for which it was collected - for example, to complete your project or maintain records of our communications. Contact form submissions are generally retained for a reasonable business period, after which they are deleted. You may request deletion of your data at any time by contacting us (see Section 7).

5. Cookies and Analytics

Our Site uses cookies - small text files stored in your browser - to help the Site work properly and to understand visitor behavior. We may use a third-party analytics tool (such as Google Analytics) that sets its own cookies to collect aggregate, anonymized data about traffic and usage patterns. This data does not identify you personally.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of the Site.

6. Your Rights

Depending on where you live, you may have rights regarding your personal information, including:

• Access - you may request a copy of the personal information we hold about you.
• Correction - you may ask us to correct inaccurate information.
• Deletion - you may ask us to delete your personal information, subject to any legal retention requirements.
• Opt-out - you may ask us not to contact you for future communications at any time.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the details in Section 7.

7. How to Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your rights, or want to request that your data be deleted, contact us at:

8. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing any information.

9. Children

The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of the Site after a change constitutes your acceptance of the updated policy.